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Wheelie Bin Cleaned – Frequently Asked Questions (FAQs)

Booking & Services

What services do you offer?

We clean domestic and commercial wheelie bins (waste, recycle, and compost) in the Sligo/Leitrim area. We offer monthly, quarterly, and one-time cleaning options.

How often will my bin be cleaned?

We typically clean bins on a four-weekly cycle, the day they are emptied or the following day.

Do I get a reminder before my cleaning day?

Yes, you’ll receive a text message reminder the day before your scheduled cleaning.

What happens if my bin is unavailable on cleaning day?

Please let us know at least 12 hours in advance by text, email, or phone to avoid a charge.

Are there times when you can’t clean bins?

Our service is unavailable for 2 weeks at Christmas and 2 weeks in the summer. We also cannot clean bins with hazardous materials like paint, excessive grease, or pet waste.

Customer Responsibilities

What if my contact details change?

Please inform us at least 14 days in advance of any changes to your contact information or bin collection schedule.

How should my bin be prepared for cleaning?

Ensure your bin is properly marked, emptied of rubbish, and left out after collection for cleaning.

What happens if there’s rubbish left in my bin after collection?

The cleaning crew may use their discretion to remove the rubbish before cleaning. The rubbish will be bagged and returned to your bin.

Payments & Subscriptions

How can I pay for your service?

We offer secure online and phone payment options. Payment is due in full at the time of booking.

How do subscriptions work?

We offer monthly, quarterly, and one-time cleaning options. You will be automatically re-subscribed unless you notify us 4 weeks before your next clean.

Can I cancel my subscription?

You have the right to cancel up to 24 hours before your first cleaning for a full refund. After that, subscriptions are non-refundable. However, you can notify us to stop service renewal 4 weeks before your last subscribed clean.

How do I contact Wheelie Bin Cleaned?

How do I contact Wheelie Bin Cleaned? You can reach us by email at wheeliebincleaned24@gmail.com or by phone/text on 0858250860.

For any questions not covered here, please don’t hesitate to contact us!